Legal
Privacy Policy
How we collect, use, and protect your personal information.
Data Controller
Westminster Painters & Decorators (a division of Hampstead Renovations Ltd, Company Reg 16838595), Unit 3, Palace Court, 250 Finchley Road, London NW3 6DN.
Email: contact@hampsteadrenovations.co.uk | Phone: 020 8054 8756
What Information We Collect
When you contact us or submit a quote request, we may collect:
- Your name, email address, and phone number
- Your property address or project location
- Details about your project (property type, services needed, budget, timeline)
- Any additional information you choose to provide in your message
How We Use Your Information
We use your personal data to:
- Respond to your enquiry or quote request
- Arrange site surveys and provide quotes
- Manage and deliver your project
- Communicate about your project or future services
Our legal basis for processing is legitimate interest (responding to your enquiry) and, where applicable, performance of a contract.
How We Store and Protect Your Data
Your data is stored securely and only accessible to authorised team members. Form submissions are processed through Formsubmit.co and delivered to our business email. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Retention
We retain enquiry data for up to 24 months after your last interaction with us, unless you request earlier deletion or the data is needed for ongoing contractual obligations.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, email us at contact@hampsteadrenovations.co.uk.
Complaints
If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.
Last updated: March 2025